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Returns Policy

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You may return most new, unworn items within 30 days of delivery for a full refund.

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We will pay for any return shipping costs if the the return is a result of our error (for example, if you receive an incorrect or defective product) and will refund your payment if you choose not to exchange the product.  

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How to return/exchange a product:

If you purchased an item from us and need to return it for a refund or exchange, please email us at workinghorseswithjim@yahoo.com and provide us with the following information: 

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Your Name

Your Address

Your confirmation Number

If you would like to return or exchange, and what size you wish to exchange for

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We will then give you the address to mail your product to, and once we receive it we will let you know and begin your exchange or refund.

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We recommend that if you need to return an item to us (for a refund or an exchange) that you use a trackable shipping method such as UPS or FedEx.  Since we’re not responsible for items lost or damaged in transit we feel it’s important to be able to track packages accurately.

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Shipping Policy

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We strive to ship all orders within 2-3 business days.  We currently ship to addresses all over the world. Shipping is calculated at checkout, based on your location.

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If you have issues with your order, please email us at workinghorseswithjim@yahoo.com.

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